INTERVIEW:
About Mary Willis:
From the time I greeted my first customer as a teller at the age of 17, to my current role as President & CEO, I have always valued putting the customer first. Throughout my career, I’ve had the unique opportunity to be a part of many significant milestones in the lives of our customers. From helping customers buy their first home, to starting a business or planning for retirement, it gives me a great sense of inspiration and pride to provide customers with the absolute best customer experience they can have. At Fidelity Bank, this is called doing things Right By You.
In this highly competitive industry, Fidelity Bank continues to excel because of the hard work and dedication of our associates. Working alongside an amazing group of people, that understands our mission of building long lasting relationships, is what motivates me every day. It’s important to me that our Bank supports our communities and help make them a better place to live. We know that we can’t do this without our associates who live and work in the communities we serve.
At Fidelity Bank, our strategy is not to be the biggest community bank in North Carolina and Virginia. It’s to be the best Bank! Our goal is to treat our customers like family and make sure they know how much they mean to us. We want to earn their trust and be their Bank for life. I am proud to work for Fidelity Bank.